Dansk Designs Limited Company Review
This is a review of Dansk Designs Ltd., Case Study Solution. We will examine the site’s function, as well as the customer service that they provide.
One thing to look for in customer service is the option to contact them via telephone. In fact, a lot of businesses offer this service and try to make up for it by making their website sales representatives live on the phone. However, the best ones are those that offer a telephone number where a call can be made and an agent can be reached immediately to answer questions or serve as a person of contact. These services are available for free or at a cost.
Another way to secure an online transaction is through web chat, email, live help and live support. The best and most popular method, though, is through email, web chat, phone and live help. These are excellent ways to communicate and make sure that you are treated with respect.
As we see from the website, Case Study Solution, is a “global market maker” who specializes in website marketing. They claim that they will work to eliminate Ivey case study analysis your “tyranny of competition”. However, how much truth is there to that claim? They also state that their goal is to create a business and marketing strategy that will allow you to “plan your website around your customer’s needs”.
Customer support is an important aspect of any company’s website. They should be available for your needs and meet your demands. Dansk Designs Ltd. falls short of meeting these expectations. Their support services are consistently not timely, as well as, not courteous.
I will provide a few reviews of the support services I received. A “great” customer had difficulty viewing one of their “case studies”. He stated that he had a feeling something was wrong when he tried to go to “about us” to view his “services and prices”. Dansk Designs Ltd. did not have an “about us” page and he did not have a choice of changing this information.
A customer service representative tried to fix the problem and offered him a refund after he contacted them through their “terms and conditions” page. He would have waited until the end of his trial period, but did not want a refund anyway. It was not until he reached “services” did he learn the solution.
I will first look at the services and then the price, of Dansk Designs Ltd. Services – they include a website promotion tool, press release generation, eBook creation, and article creation, RSS feeds, SEO Article Submission, and RSS Feeds. I will look at the value of these services in a later article. To simplify the review, I will look at their value as a means to make more money online. They make it sound as if their services are all they provide, but it seems they are not offering anything additional besides free websites and the “Case Study Solution” plan.
I spoke with several customers who were dissatisfied with their “case studies”, which consists of a single “testimonial” and several eBooks. All products provided do not offer anything extra, however, they are required to pay for the books. Several customers feel that their strategy is to sell eBooks and their customer service representatives treat them poorly in order to make a sale.
If you want to receive a free Trial Plan without being pressured to buy, you should find another “Case Study Solution” company, such as Dansk Designs Plc. However, if you want them to offer free eBooks and newsletters, they are really not the right ones for you. They do not offer such products and services as other companies do, so I guess this would be my conclusion.
On a positive note, the customer support is the best part of their website. They make sure you receive follow-up calls, and that your concerns are addressed promptly.
The only thing that I would change about Case Study Solution is that they don’t take all their customers via emails. My experience with them was fantastic and I will recommend their services to others. who are looking for a high quality service without having to pay for it?